Notice regarding the delay of international mail and tracking information for the Japan Post

(updated on June 15)

According to information of the Japan Post, due to the global spread of the COVID-19 virus, measures as the suspension of acceptance of international mail have been taken.

Furthermore the number of incoming and outgoing flights in and out of Japan has been drastically reduced, resulting in many routes of transportation being cut off at the moment.

As a result, a considerable delivery delay is expected for each country / region, as well as a delay in online updates of the delivery status.

This includes all delivery methods offered by the Japanese Post.

・ Regarding the handling status of mail in each country/region

Regarding the handling status of mail in each country/region

・ Countries and territories to which acceptance of mail is temporarily suspended

Countries and territories to which acceptance of mail is temporarily suspended

I live in the United Stated of America. Am I concerned?

For now, the USA aren't concerned by the suspension. You can order as usual and we will send it to you as soon as possible. Please note that it may takes time for you to receive it (1 or 2 weeks). For security reasons, we suggest you to use a tracking number. This option is available when you choose the shipping method.

The country I live is in the list, what does that mean?

If the country you live in is in the list, it means that you're concerned by the suspension. You can order as usual and we will send your order as soon as the suspension of acceptance of international mail is removed. It may takes weeks or months, unfortunately we can't be sure about the delay.

The country I live is not in the list, what does that mean?

If the country you live in is not in the list, it means that you're not concerned by the suspension. You can order as usual and we will send it to you as soon as possible. Please note that it may takes time for you to receive it (1 or 2 weeks). For security reasons, we suggest you to use a tracking number. This option is available when you choose the shipping method.

The country I live is in the list, may I send my order somewhere else ?

It's absolutly possible for you to send your order to a friend or a relative, as long as this person lives in a country that accept international, in other words, if the country this person lives in is not in the list.

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We apologize for the inconvenience caused to our customers.

Although it may take longer than usual for your package to arrive, we deeply appreciate your understanding and cooperation.

Please do not hesitate to contact us, if you have any questions and concerns.

letsgotochijapan[ at ]gmail.com

Marine

= Let's Gotochi =

2020/06/15