I would like to send a Gotochi Card, should I put it in an envelope?
If you send from Japan to Japan, no envelope is needed.
If you send from Japan to a foreign country, you have to put it in an envelope. If you go to a post office, the employee will probably ask you to use an envelope, but if you put stamps ans post it in a mailbox by yourself, your card will surely arrive safe and sound.
If you send from another country, rules about sending shaped cards change according to the country you are in. Please, ask to a post office employee.
Be aware that without envelope the cards might be damaged during the transport and the delivery.
Are the cards send with or without their original plastic sachet?
All the cards are sold with their original plastic sachet.
I would like to buy some mini Gotochi Cards, is it possible?
Unfortunately, mini Gotochi Cards aren't in sale in Japan, nor on our website. You can receive one from us when you buy 7 Gotochi Cards (you will receive two mini crads when you buy 14 cards at the same time). If you're looking for a specific mini Card, you can still send us a message. We might be able to send it if we still have some stock.
I would like to make a gift, is it possible?
Yes, it is!We propose a very simple wrapping (free of charge) and other types of wrapping. We also propose different types of wrapping according to the season :
- cherry blossom / sakura
- Christmas and New Year
If you'd like your order to be partially wrapped, feel free to contact us.
I have a question about coronavirus.
Please, refer to this page: INFORMATIONS ABOUT CORONAVIRUS